FAQ

Where does this store ship from?

Nashville, Tennessee, United States of America

How do I care for my Cigar Box Battle Mat?

You can wash your Cigar Box Battle mats in a regular washing machine on the gentle cycle - cold water setting. Do not machine dry. Do not use bleach or other whitening or harsh chemicals. 

What is this store's return and exchange policy?

We strive to provide outstanding customer service. If, for any reason, you are not satisfied with your purchase, please contact our customer service department directly at: [email protected]

Do you accept orders placed outside of the US?

We sure do!

The shipping cost is automatically calculated at checkout be it for the US or international.

Please note: You, as the buyer, are responsible for any and all duties and customs charges, VAT, import tariffs, or any other charges resulting from our shipping to your specified address outside of the United States.

How long will it take to receive my order?

We produce our products when you order. We expect that most orders, with few exceptions, are delivered to your doorstep within 3 to 4 weeks. Shipping times for international orders may vary. Please allow additional time to reach your international delivery destination.

How do I pay for my order? Is it secure?

Our checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, our store has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.

Do you take wholesale orders?

Yes! Please contact us at [email protected] for a wholesale price list and further details.

Is your work available for Liscensing?

Yes, please contact us with the details of your request and we will respond as quickly as we can!